Process automation

We take repetitive steps off your team: reading documents, moving data between systems and routing requests. People step in only where judgement is needed.

Test it with a pilotSee a related example

When you need this

  • Staff copy data from documents into your systems
  • Requests get lost between email, chats and the CRM
  • The process depends on one person who knows how it works
  • Growth means hiring people for routine work

Related example

Document processing for a logistics operator

Waybills and invoices arriving by email and from scanners are read, checked and loaded into the ERP.

See the example
Intake
documents from email and scanners
Review
an operator settles the mismatches
ERP
data loaded once it passes the checks

What is included

  • Incoming documents read, extracted and checked against the ERP
  • Sorting and routing of requests, emails and tickets
  • Connections between the ERP, CRM, email and messengers
  • Multi-step workflows with approval points for staff
  • Automatic reports and notifications
  • A dashboard of volumes, automation rate and errors

How we work

From the first call to support

  1. Step 01

    Audit

    We study the process, data and systems, and agree what success will look like.

  2. Step 02

    Prototype

    A technical prototype proves the approach on your real data in three to six weeks.

  3. Step 03

    Development

    Changes ship as they pass review and tests, and you follow them live on TaskDeck.

  4. Step 04

    Integration

    The system joins your infrastructure, next to everything that already works.

  5. Step 05

    Support

    Three months of warranty, then a support and development plan.

More about the process

After launch

We fix defects for three months after delivery, under warranty. Ongoing support, monitoring and further development are agreed separately, in a plan that suits you.

Questions and answers

What should we automate first?

The step with the most volume and the clearest rules. We map the process first and estimate the time each option would save.

What happens when the system is not sure?

It sends the case to a person with the reason attached, and the corrected result helps it handle the next one.

Will it work with our current systems?

That is the default. We connect through their APIs, exports or databases and replace nothing that already works.

How do we measure the effect?

We record handling time, error rate and volume before the pilot, and compare them afterwards.

Related services

Assistants and knowledge search

Assistants for customers and staff that answer from your own documents and systems.

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Forecasting and analytics

Demand and churn forecasts, scoring, recommendations and anomaly detection.

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Computer vision

Inspection on the line, document recognition and video analytics.

Learn more

Contact

Get a preliminary assessment

Describe the task. Once we have read it, we will suggest a call and the materials to bring.

  • An NDA before you share anything
  • A free assessment, with no obligation
  • A reply within one business day

Or write to hello@ampliative.ai

The current process, its volumes, the systems involved and the result you need.

We can sign an NDA before you share materials.