Logistics
Document processing for a logistics operator
Waybills and invoices arriving by email and from scanners are read, checked and loaded into the ERP.
The challenge
Operators copy details from waybills, invoices and delivery notes into the ERP by hand. Every partner uses a different form, scans vary in quality, and mistakes surface only when an order is disputed.
The solution
- 01
Collect documents from email and scanners, recognise the form and extract its fields.
- 02
Check the fields against the order in the ERP, and pass mismatches to an operator with the problem highlighted.
- 03
Track volumes, manual corrections and reasons for rejection, to improve the next round.
Services for this task
Assistants and knowledge search
Assistants for customers and staff that answer from your own documents and systems.
Learn moreComputer vision
Inspection on the line, document recognition and video analytics.
Learn moreProcess automation
Document handling, request routing and other routine work, done by software.
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